Majestic Reels Warranty
What does this warranty cover?
This warranty will only cover defects made during the manufacturing processes by Majestic Reels for the original purchaser of the centerpin.
This warranty is not transferable, unless the centerpin was specifically purchased as a gift for someone. In that case, the warranty will transfer to the gift recipient as long as the centerpin remained in unused condition at the time of receipt. The gift recipient must contact Majestic Reels within three (3) days upon receipt of the centerpin so we can update our records accordingly. If the gift recipient fails to contact Majestic Reels within that timeframe, the warranty will not transfer. This warranty will only transfer to one gift recipient.
What does this warranty not cover?
This warranty does not cover normal wear and tear, any broken parts caused by operator error or from someone other than original purchaser using the centerpin, do-it-yourself modification(s), misuse, any unauthorized repair(s), and negligence in proper cleaning and maintenance of the centerpin. This warranty does not cover the bearings.
What is the coverage period for the warranty?
The warranty period will be for up to three (3) years commencing on the date the original purchaser receives the centerpin.
What will Majestic Reels do to correct manufacturing defects?
If you (the original purchaser or gift recipient) suspect that there is a manufacturing defect, please contact Majestic Reels to discuss the issue. You will receive instructions on how to return the centerpin for Majestic Reels to review. You will also need to send proof of original purchase or proof of receiving the centerpin as a gift from the original purchaser with your returned centerpin. If after Majestic Reels' review it is found the issue is due to a manufacturing defect, you will be notified and the repair or replacement will be made at no cost to you. The centerpin will be returned to you after the repair or replacement is complete and you will be refunded your shipping cost to send your centerpin to Majestic Reels.
What will Majestic Reels do if it is found to not be a manufacturing defect?
If this issue is found to not be of a Majestic Reels' manufacturing defect, you will be contacted to discuss repair or replacement options. You will be provided with a quote with cost and lead time for the repair or replacement. If you want Majestic Reels to complete the repair or replacement, you will be asked to sign the quote and return that to Majestic Reels along with payment. Once the signed quote and payment are received, Majestic Reels will complete the work on your centerpin within the timeframe given on the quote and it will be returned to you when ready. You will not be refunded for shipping your centerpin to Majestic Reels.
This warranty will not be granted on any suspected manufacturing defects that are found to be repaired by someone other than Majestic Reels prior to Majestic Reels receiving the centerpin to review.
Please contact Majestic Reels if you have any questions regarding the warranty.