Majestic Reels Warranty
What Does This Warranty Cover?
This warranty will only cover defects made during the manufacturing process by Majestic Reels.
What Does This Warranty Not Cover?
This warranty does not cover any broken parts caused by operator error, do-it-yourself modification(s), misuse, any unauthorized repair(s), and / or neglect to properly clean and care for the centerpin reel per the Cleaning and Care Instructions.
If proper maintenance and care on the ball bearings are not kept up per the Cleaning and Care Instructions, Majestic Reels will not cover the ball bearings under this warranty.
What is the Warranty Period of Coverage?
This Warranty will only cover defects made during the manufacturing process by Majestic Reels for five (5) years for the original purchaser of the centerpin. This Warranty is not transferable.
What Will Majestic Reels Do To Correct Manufacturing Defects?
If you (the original owner) suspect that there is a manufacturing defect, please contact Majestic Reels to discuss the issue. You will receive instructions on how to return the centerpin reel for Majestic Reels to conduct an investigation. You will also need to send proof of purchase with your returned centerpin as it is stated that this warranty is not transferable. If after the Majestic Reels' investigation it is found the issue is due to a manufacturing defect, you will be notified of the results and repair(s) will be made at no cost to you and returned to you after the repair(s) are complete.
What Will Majestic Reels Not Do?
If this issue is found to not be of a Majestic Reels' manufacturing defect, you will be contacted to discuss the results of the investigation. If the issue is something Majestic Reels can repair, you will be given a quote for the repair(s). If you want Majestic Reels to complete the repairs, you will be asked to sign the quote and return that to Majestic Reels along with payment. Once the signed quote and payment are received, Majestic Reels will begin the repair work on your centerpin and will be returned to you when complete.
There will be no Warranty granted on any suspected manufacturing defects that are found to be repaired by someone other than Majestic Reels.