Majestic Reels Return Policy

If you are unsatisfied with your purchase, you may contact Majestic Reels within ten (10) days of receipt to request a return for a refund.  You will be responsible for paying shipping costs to send the product(s) to Majestic Reels.

In order to be eligible for a refund, the centerpin reel, pouch, and custom handles (if ordered) must be unused and in the original packaging as received.  Proof of purchase must also be provided.

 

Majestic Reels will not accept any returns or issue refunds on any product(s) that have been customized by the purchaser.  Majestic Reels will also not accept any returns or issue refunds on product(s) that have been ordered from Majestic Reels as a customized reel (examples: the custom colors and any custom designs offered by Majestic reels, special designs other than those Majestic Reels offers, special etching other than what Majestic Reels does).

Once Majestic Reels receives your return, we will inspect everything for a refund approval.

If your return is found acceptable for a refund, you will be notified and we will initiate a refund, less a 15% restocking fee (and less any return shipping, duties, insurance, and / or damages that have not been paid), to your original method of payment.  Please allow time for processing.

If your return is found unacceptable for refund, you will be notified and the product(s) will be returned to you.

Please note that shipping / handling fees are non-refundable.  

4515 West 160th Street, Cleveland, OH  44135   

Phone: 216-772-2370       Fax: 216-772-2457

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